Cancelation & refund policy

At Aurz Doggie PGS, we aim to ensure a smooth and transparent refund process for all our clients. Below are the terms and conditions for refunds:

1. Eligibility for Refunds

   • Refund eligibility is based on our cancellation policy.

   • Refunds will be processed only after a cancellation request is approved by Aurz Doggie PGS.

2. Processing Time

   • Refunds will be initiated within 7-10 business days from the date of cancellation approval.

   • The exact time for the refund to reflect in your account may vary depending on your bank or payment gateway.

3. Refund Method

   • Refunds will be credited to the original payment method used during the booking.

   • If the original payment method is unavailable, please contact us to discuss alternative refund options.

4. Non-Refundable Scenarios

   • Cancellations that fall under the "No Refund" category as per our cancellation policy.

   • No-shows or failure to communicate within the stipulated time frame for rescheduling or cancellations.

5. Special Considerations

   • In cases of emergencies or exceptional circumstances, refunds will be evaluated on a case-by-case basis at the sole discretion of Aurz Doggie PGS management.

6. Contact for Refunds

   • Email: Send your refund request to support@aurzdoggiepgs.com with all booking details.

   • Phone: For urgent refund-related queries, call us at +91-6362390817.

We are committed to ensuring the best experience for our clients. If you have any questions or need further assistance regarding refunds, please reach out to us.