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Cancelation & refund policy
At Aurz Doggie PGS, we aim to ensure a smooth and transparent refund process for all our clients. Below are the terms and conditions for refunds:
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Eligibility for Refunds
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Refund eligibility is based on our cancellation policy.
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Refunds will be processed only after a cancellation request is approved by Aurz Doggie PGS.
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Processing Time
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Refunds will be initiated within 7-10 business days from the date of cancellation approval.
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The exact time for the refund to reflect in your account may vary depending on your bank or payment gateway.
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Refund Method
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Refunds will be credited to the original payment method used during the booking.
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If the original payment method is unavailable, please contact us to discuss alternative refund options.
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Non-Refundable Scenarios
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Cancellations that fall under the "No Refund" category as per our cancellation policy.
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No-shows or failure to communicate within the stipulated time frame for rescheduling or cancellations.
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Special Considerations
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In cases of emergencies or exceptional circumstances, refunds will be evaluated on a case-by-case basis at the sole discretion of Aurz Doggie PGS management.
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Contact for Refunds
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Email: Send your refund request to support@aurzdoggiepgs.com with all booking details.
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Phone: For urgent refund-related queries, call us at +91-6362390817.
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We are committed to ensuring the best experience for our clients. If you have any questions or need further assistance regarding refunds, please reach out to us.
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