top of page

Cancelation & refund policy


At Aurz Doggie PGS, we aim to ensure a smooth and transparent refund process for all our clients. Below are the terms and conditions for refunds:
  1. Eligibility for Refunds
    • Refund eligibility is based on our cancellation policy.
    • Refunds will be processed only after a cancellation request is approved by Aurz Doggie PGS.
  2. Processing Time
    • Refunds will be initiated within 7-10 business days from the date of cancellation approval.
    • The exact time for the refund to reflect in your account may vary depending on your bank or payment gateway.
  3. Refund Method
    • Refunds will be credited to the original payment method used during the booking.
    • If the original payment method is unavailable, please contact us to discuss alternative refund options.
  4. Non-Refundable Scenarios
    • Cancellations that fall under the "No Refund" category as per our cancellation policy.
    • No-shows or failure to communicate within the stipulated time frame for rescheduling or cancellations.
  5. Special Considerations
    • In cases of emergencies or exceptional circumstances, refunds will be evaluated on a case-by-case basis at the sole discretion of Aurz Doggie PGS management.
  6. Contact for Refunds
    • Email: Send your refund request to support@aurzdoggiepgs.com with all booking details.
    • Phone: For urgent refund-related queries, call us at +91-6362390817.
We are committed to ensuring the best experience for our clients. If you have any questions or need further assistance regarding refunds, please reach out to us.
bottom of page